/ CASE STUDY

Company-wide modern data platform for an engineering enterprise

Industry

Engineering

Size

1500+

Solution

Platform

Overview

This engineering firm had data in many systems and strong operational processes, but no unified way to access, model, and share it. We implemented a modern platform on Azure Databricks that ingests from core apps, models business-ready datasets with dbt, and exposes a governed catalog used across teams. The result is a single place to discover, trust, and use company data - for dashboards, data products sent to other systems, and entity mapping that underpins a true enterprise source of truth.

  • Days

    to insights, not weeks

  • Single

    source of truth

The challenge

Data lived in silos: HR, finance, project and custom tools. Each team exported CSVs and built their own logic. Definitions drifted, integrations were brittle, and analytics moved slowly. Leadership wanted one platform that fit existing processes, didn’t disrupt operations, and could scale to new sources and use cases.

What we built

  • Azure-native foundation

  • Landing zones, storage, and security primitives set up to enterprise standards (RBAC, private networking, key management).

  • EL pipelines to bring in data on reliable schedules.

  • Databricks for processing and interoperability.

  • Medallion architecture (bronze → silver → gold) for raw, cleansed, and business-ready data.

  • Delta Lake for ACID reliability, time travel, and scalable incremental upserts.

  • dbt for modeling, data tests and governance

  • Version-controlled transformations with tests (unique, not null, referential integrity).

  • Documented models and metrics for projects, parts, customers, suppliers, assets, and work orders.

  • Central data catalog as the hub

  • A live, governed catalog that lists assets, owners, lineage, and access policies.

  • Data products for analytics and integrations

  • Gold datasets powering dashboards or being used to send back information to other tools.

  • Entity resolution to map company concepts (customers, projects, organisation) into a single, consistent layer.

  • CI/CD for automated deployment and automated quality control.

Why this works

  • Fits existing processes while giving one place to find and trust data.

  • Scales cleanly: add a new source or use case by following the same ingestion → model → catalog pattern.

  • The catalog is the front door: discoverability, ownership, and access are built-in, not afterthoughts.

What changed

  • Teams pull consistent, documented datasets instead of exporting and merging spreadsheets.

  • Dashboards and integrations use governed models, so definitions match across finance, operations, and sales.

  • New data products ship faster because quality checks and contracts are standardized.

Results

  • A single, governed source of truth adopted across departments.

  • Faster delivery of analytics and system-to-system data feeds.

  • Fewer reconciliation meetings; metrics line up between finance and operations.

other client results

We unified customer data across Shopify, subscriptions, email, and support, then modeled RFM segments with historical tracking and synced them to the marketing stack.

+9%

CLV uplift

+5%

Segment win-back rate

We unified customer data across Shopify, subscriptions, email, and support, then modeled RFM segments with historical tracking and synced them to the marketing stack.

+9%

CLV uplift

+5%

Segment win-back rate

We unified customer data across Shopify, subscriptions, email, and support, then modeled RFM segments with historical tracking and synced them to the marketing stack.

+9%

CLV uplift

+5%

Segment win-back rate

We unified customer data across Shopify, subscriptions, email, and support, then modeled RFM segments with historical tracking and synced them to the marketing stack.

+9%

CLV uplift

+5%

Segment win-back rate

We unified customer data across Shopify, subscriptions, email, and support, then modeled RFM segments with historical tracking and synced them to the marketing stack.

+9%

CLV uplift

+5%

Segment win-back rate

We unified customer data across Shopify, subscriptions, email, and support, then modeled RFM segments with historical tracking and synced them to the marketing stack.

+9%

CLV uplift

+5%

Segment win-back rate

We turned a custom CRM’s monthly Excel grind into daily, self‑serve dashboards. Faster answers, fewer errors, and hours saved every month.

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hours per month saved

We unified customer data across Shopify, subscriptions, email, and support, then modeled RFM segments with historical tracking and synced them to the marketing stack.

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CLV uplift

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segment win-back rate

Turn your

e-commerce

data

into

a growth

engine

No more scattered dashboards. No more guesswork.
Just custom-built insights, automation, and results—on demand.